Terms and conditions

General Terms and Conditions of Promotion – Mueller-Werkzeug

1. Organizer
These promotions and contests are organized by Mueller-Werkzeug , based in the Netherlands.

2. Applicability
These general terms and conditions apply to all campaigns, promotions, and contests organized by Mueller-Werkzeug, unless otherwise stated in specific campaign terms and conditions.

3. Participation
Participation is open to persons aged 18 years and older , residing in the Netherlands or Belgium .
Participation is only valid if the conditions stated in the specific promotion are met.
Employees of Mueller-Werkzeug and its affiliated companies are excluded from participation.
There are no additional costs associated with participating, other than the usual internet or shipping costs.
A maximum of one entry can be registered per participant or order, unless stated otherwise.
By participating in a promotion, the participant declares that he or she has read and agrees to these promotion conditions.

4. Prices and benefits
Prizes or benefits provided as part of a promotion cannot be exchanged for cash or other goods or services.
Any images of prices or products are for illustrative purposes only; actual product may vary .
If applicable, prices or products will be delivered free of charge within the Netherlands and Belgium .

5. Winners and draw
If a promotion has winners, they will be selected fairly and randomly from all valid entries or participations.
The draw or selection will take place under the supervision of an employee of Mueller-Werkzeug.
Winners will be notified personally via the email address or telephone number they provided.
No correspondence will be entered into regarding the outcome or awarding of prizes.
If a winner does not respond within 14 days of notification , Mueller-Werkzeug reserves the right to select a new winner.

6. Privacy
Personal data provided in the context of a promotion will only be used for the execution of the promotion in question and communication with participants.
Data will not be shared with third parties and will be deleted no later than 30 days after the end of the campaign , unless legal retention obligations require otherwise.
For more information about data processing, Mueller-Werkzeug refers to the privacy statement

7. Liability
Mueller-Werkzeug is not liable for printing, typographical, or technical errors, malfunctions, or delays that prevent participation in a promotion.
Mueller-Werkzeug is also not liable for damages resulting from participation in a promotion or the use of a prize won, unless there is intent or gross negligence.

8. Changes and termination
Mueller-Werkzeug reserves the right to modify, suspend, or terminate a promotion if unforeseen circumstances warrant this.
Any changes will be clearly communicated through the channels on which the promotion was announced.

9. Code of Conduct for Promotional Games of Chance
All Mueller-Werkzeug competitions are subject to the Code of Conduct for Promotional Games of Chance 2014 .
These actions are intended to promote the brand and are of an incidental nature.

10. Applicable law
Dutch law applies to these promotion conditions.
Any disputes arising out of or in connection with any action shall be submitted to the competent court in the Netherlands.